Step 01
Initial consultation
20 minutes, no charge. We establish whether the problem is one we can solve and tell you plainly if it is not.
Contact
Arrange a consultation.
20 minutes, no charge, no pitch. We will tell you whether this is worth doing and, if it is not, what to do instead.
Write first
Prefer to put it in writing?
Write directly to [Principal Name], [Principal Title], at [principal@cadenceandcase.com]. Replies come from a person, not a queue.
To make the first reply useful, include:
- The kind of practice you run, and roughly how many people
- The workflow that is causing the most trouble right now
- What you have already tried
- Whether this is urgent or exploratory
Inquiries answered within one business day
Process
How an engagement begins
Step 02
Written scope and fixed fee
You receive the work defined in writing, with named deliverables and a fixed fee. No hourly billing and no open-ended retainer.
Step 03
Scheduled delivery
Work proceeds against agreed dates. You know what is in progress and what is next without asking.
Step 04
Documented handover
Every engagement ends with written procedures your team keeps, whether or not you work with us again.